Term & Conditions

Welcome to Gunjcare. By using our website and placing an order, you agree to the terms and conditions mentioned below. These guidelines are designed to provide every customer with a safe, smooth, and hassle-free shopping experience

Order Processing & Delivery

Orders placed before 9:00 PM are generally verified and processed on the same working day.
Delivery time may vary depending on your location; however, most orders are delivered within 3–7 business days after order confirmation.
Any applicable shipping charges will be displayed clearly during checkout before payment is completed.

Return & Exchange Policy

To request a return or exchange, customers can contact our support team through phone, email, or live chat with proper details, including the reason and product images if required.
All return and exchange requests are subject to our official Return & Exchange Policy.
If you receive a wrong, damaged, or defective product, please notify the delivery executive immediately and mention the issue before accepting the package.
We follow a secure digital Proof of Delivery (POD) system. Sharing the delivery OTP confirms that the parcel has been received in satisfactory condition.
Once the request is approved, pickup for return or exchange will usually be arranged within 7 working days at your preferred schedule.
After the returned product passes quality inspection, the refund amount will be processed to the original payment method within 10–15 business days

Shipping & Additional Charges

Any shipping, return, or exchange charges (if applicable) will be mentioned transparently during checkout.

Customer Support & Assistance

For any questions, concerns, or support-related queries, you can visit Gunjcare Official Website.

In case of any delivery delays or communication requirements, our team may contact you using the details provided while placing the order.

We are committed to offering reliable service and customer satisfaction at every step of your shopping journey with Gunjcare.